Frequently Asked Questions
What Information Should I Include When Requesting a Quote?
Tell us your property address, the lighting services you are interested in, and the parts of your property you would like to decorate. Include your contact details and project budget so our team can discuss a lighting design suited to your home or business.
When Should I Schedule Christmas Light Installation?
Contact us early to discuss your preferred installation timing and display design. Availability varies during the holiday season, particularly for larger projects, so our team will confirm the available dates when planning your installation.
Do You Supply the Christmas Lights and Decorations?
Our seasonal lighting service includes professionally supplied lighting arranged around your property's design. Options shown on our site include C9 roofline bulbs, mini lights, wreaths and garlands. Your quote will identify the lighting and decorations included in your display.
What Should I Do If Part of My Display Stops Working?
Contact Empire Christmas Lighting and describe the issue so our team can help arrange seasonal maintenance. Tell us which section is affected and whether the problem involves lights, a timer or a loose strand. Leave repairs on roofs or other elevated areas to the installation team.
Do You Remove the Lights After the Holidays?
Yes. Our seasonal service includes professional takedown after the holiday season, with removal scheduled during January. Our team will coordinate the arrangements for your display so you do not need to take down the installation yourself.
Where Are the Seasonal Lights Stored?
Empire Christmas Lighting provides storage for the seasonal lighting supplied for your display. We organize the materials for future installation, helping you avoid storing light strands and decorations at home. Confirm the storage arrangements for your project with our team.